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Centre Manager - Senior Care Centre

Active Global Respite Care Private Limited
Employment Type:  Permanent, Full Time
Timing/Shift:  5 Day Week
Qualification:  Diploma
SGD $4400 - $5400  Monthly

CC28 Telok Blangah

Manager

3 Years experience

Travel to office

Employment Type: Permanent, Full Time

Timing/Shift: 5 Day Week

Qualification: Diploma

Experience: 3 Years

SGD $4400 - $5400 Monthly
Job Description

· Report to the Head of Senior Care Centres.

· Direct responsibility for the daycare centre as a business unit with an understanding of P&L.

· Actively drive sales volume through quick follow-ups with potential clients.

· Provide accurate information to clients on policies, procedures and service.

· At all times ensure the highest level of care are given to the patients according to regulations, SOPs and best practices.

· Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.

· Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.

· Ensuring that the logistics and operational capability of the centre runs smoothly.

· Ensure strict compliance to MOH regulations in the performance of services.

· Create and maintain database of all clients, ensuring strict compliance to documentation,

· Responsible for staff rostering and management.

· Respond to emergencies, conduct investigations on incidents and preventive actions.

· Participate & represent on behalf of the company’s services with confidence.

· Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Job Requirements

· Diploma or Degree in Business Management or any other fields are welcome to apply.

· Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.

· 5-days work week. Rotational weekends (Sat & Sun) required.

· Preferably minimum 3 years in operational management role.

· Experience working with MOH or other relevant stakeholders in the healthcare industry would be good to have.

· Experience working with elderly in the community would be good to have.

· Hands-on and enjoys community setting.

· Able to work independently with little supervision.

· Highly proficient in Microsoft Office and comfortable with IT.

· Able to speak local languages and dialect (preferable).

· Singaporean & PR only.

Additional Notes

Benefits:

· Attractive base salary and incentives for driving results.

· Great opportunity for career development in a growing market and organization.

· Industry-specific training and coaching by a highly experienced team.

· Highly flexible environment to brainstorm and implement ideas.

· 15 days annual leave.

Skills
Management Skills
Driving Results
Able To Work Independently
Customer Service Operations
Communication Skills