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Data Center Operations Technician

Lucky Joint Construction
Employment Type:  Full Time
Timing/Shift:  Shifts
Qualification:  Professional Certificate/NITEC
SGD $2600 - $3500  Monthly

EW31 Tuas Crescent

Non-Executive

1 Year experience

Travel to sites / shop outlets

Employment Type: Full Time

Timing/Shift: Shifts

Qualification: Professional Certificate/NITEC

Experience: 1 Year

SGD $2600 - $3500 Monthly
Job Description
  • Manage and track all activities from a hotline and ticketing system
  • Handle faults and incidents reported by clients, vendors, and stakeholders; and ensure all issues are resolved
  • Monitor data center infrastructure and support systems, reporting and escalating issues as required.
  • Perform data centre operations support (e.g. on-site support, power cycling, inspections, troubleshooting, installations, etc.)
  • Carry out inter/intra cabling works, onboarding, server installations, network equipment set up, parts upgrading, etc.
  • Ensure that all works carried out adheres to SOPs that have been set out
  • Asset and inventory management
  • Provide reports and updates to stakeholders
  • Any other ad hoc duties as required
Job Requirements
  • At least a diploma from an engineering field
  • 1 -2 years of experience in the data center industry
  • Able to work in shifts (including graveyard shifts) and be on 24/7 standby
  • Familiar with Network, System and Building Monitoring Systems alert
  • Experience with operations support (e.g. hot swop, inter-rack cabling, power cycling, tape management, etc.) would be an added advantage
  • Good oral and written communication skills
Skills
Data Center
Technician