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Retail Manager / Assistant Manager

Gain City
Employment Type:  Full Time
Timing/Shift:  5 Day Week
Qualification:  Primary/Secondary School/'O' Level
SGD $3000 - $4500  Monthly

NS16 Ang Mo Kio

Manager

3 Years experience

Travel to sites / shop outlets

Employment Type: Full Time

Timing/Shift: 5 Day Week

Qualification: Primary/Secondary School/'O' Level

Experience: 3 Years

SGD $3000 - $4500 Monthly
Job Description
  • Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
  • Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
  • Monitor sales performance/customer service standards and take corrective actions as needed
  • Resolve customers’ issues and escalate to management if necessary
  • Be well verse on various products to guide sale executives
  • Ensure compliance to policies and procedures and report concerns to senior management
  • Comply with inventory control procedures and maintain stock-count
  • Ensure that the retail shop is clean, organised and visually appealing
  • Collaborating with other departments to optimise the customer experience and improve store operations
Job Requirements
  • Basic understanding of sales principles and customer service practices
  • Able to speak and understand simple English
  • Strong communication and interpersonal skills
  • Friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
  • Able to work retail hours, weekends and public holidays
  • Able to attend company-sponsored PWM/OPW training.