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1 Year experience

Permanent, Full-Time

About this Role:

-Maintain a commitment to customer service and guest satisfaction. Perform all guest contact activities such as serving food and beverages, answering guest questions etc. in a cordial, efficient and professional manner.
-Ensure that the food and beverages are served while maintaining a consistent presentation and proper temperature.
-Keep station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments as per established policies and procedures.
Checks on the guest.
-Assist in food, beverage, equipment, meeting supplies, glass and silverware inventories on a predetermined basis.
-Maintain a cooperative, team-like attitude in working with supervisors and fellow employees. -Enforce all sanitation procedures including safety guidelines and OHSA requirements.
-Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.
-Immediate communication of special requests, guest problems or concerns to Banquet Supervisor/ Manager.
-Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
-Ensure the proper handling and cleaning of all equipment, glass and silver. -Perform any reasonable request assigned by management for the Unit’s staffing and performance needs


• Communication Skills (verbal and written) – ability to convey meaning and obtain understanding.
• Organizational Skills – ability to group work in relation to the work being done, prioritizing and scheduling an even workflow.
• People Skills – ability to effectively relate to customers and others in all organizational levels, being sensitive to their needs.
• Conceptual Skills – ability to see entire program objective ensuring that individual programs work within the framework of the company’s objectives.
• Customer Relations – ability to relate to customers with an attitude of friendliness while conveying confidence in the company’s professionalism