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Highlights

Engineering Information Technology 3 Years Bachelor's Degree $2500-$2999

Location

D05 Buona Vista, Dover, Clementi New Town, Hong Leong Garden, Pasir Panjang, West Coast 

Job Description

  • Support project planning and align them with IT project plans
  •  Support the project manager(s) and sales team in various activities to ensure timely
  • delivery/closure on business critical issues according to customer expectation.
  •  Supports new projects, OS installations, upgrades, patches and creation of documentation
  •  Supports incidents, security, performance and standards compliance issues
  •  Supports the roll-out of new applications
  •  Installing, configuring and supporting network equipment including routers, proxy servers,
  • switches, WAN accelerators, DNS and DHCP
  •  Designing and implementing new network solutions and/or improving the efficiency of
  • current networks
  •  Configuring firewalls, routing and switching to maximise network efficiency and security
  •  Maximising network performance through ongoing monitoring and troubleshooting
  •  Investigating faults in network
  •  Updating network equipment to the latest firmware releases
  •  Reporting network status to key stakeholders
  •  Setting up new users' accounts, profiles and dealing with password issues
  •  Responding within agreed time limits to call-outs
  •  Managing subcontractors involved with network installation
  •  Ensure an efficient tracking system of all paper-work
  •  Rapidly establishing a good working relationship with customers and other professionals
  •  Review and conduct impact analysis of IT infrastructure requirements and issues
  •  Provide support for customer calls to ensure SLAs are kept and identify potential
  • relationship disturbances.
  •  Analyze customer satisfaction, identify, manage and help resolve IT related issues that
  • negatively influence the relationship to the customer
  •  Work within a team environment to ensure availability of customer’s servers with
  • significant business or IT impact

Job Requirements

  • Working knowledge in experience with WINTEL servers and Microsoft Operating Systems
  •  Good knowledge of Router configuration, Network and Printer setup, Security Appliances
  •  Understanding of/and commitment to IT as a service function and business enabler
  •  Knowledge should extend through operating System Support, Server Virtualization, server
  • builds, LAN Administration and LAN Server Centre operations;
  •  Knowledge in using reporting tools would be preferred
  •  Knowledge in basic implementation of secure cloud infrastructure
  •  Strong documentation skills 
  • ADNJD/HRHL/1128 Page 2
  •  Minimum 3-year experience in cluster / networking domain
  •  Diploma / Degree in Computing, Computer Science or Computer Engineering or
  • Equivalent
  •  Excellent communication, interpersonal and problem-solving skills
  •  Analytical, problem-solving and adaptable to work in a fast pace environment
  •  Ability to follow processes
  •  Ability to learn new technologies quickly
  •  Customer oriented and strong organization skills
  •  Matured, proactive and able to work independently with minimal supervision
  •  Must be a team player who easily builds rapport with others and is comfortable
  • communicating and discussing ideas or solutions with clients and IT department
  •  Positive working attitude and willing to learn and take up new tasks as and when assigned
  •  Able to think creatively to solve problems; Strong personal drive and ability to work
  • independently
  •  Able to Prioritizing and managing many open cases at one time
  •  To work with high energy, self-responsibility and determination
  •  Good time management, coordination and telephone face-to-face personal skill
  •  Attention to detail is always essential to ensure customer satisfaction
  •  Be pleasant and highly customer-oriented
  •  Be practical and realistic: Responds quickly to customers and demonstrates efficiency
  •  Be confident yet reassuring manner with clients always
  •  Be resourceful and result oriented
  •  Be well-organized skill and persistence in completing tasks on time
  •  Be conscious and sensitive to business practices
  •  Be positive, enthusiastic and cost consciousness.
  •  Strong organization skills and project orientation;
  •  Privy to confidential information held on our databases and must exercise discretion
  •  Confident to deal with several things at any one time and constantly re-evaluate priorities
  •  Good communication skills – both written and verbal
  •  Occasional overtime may be required as per management’s request 
  • Salary $3000 onwards 
  • 5-6 working days 

Job Role

Engineering

Position Level

Junior Executive

Additional Information

Employment Type :  Permanent, Full Time

Talent Marketplace Pte Ltd

Talent Marketplace is a HR business outsourcing services provider.