The incumbent is responsible in overseeing the successful operations of the company’s internal IT systems. He/she will also support the company’s users and embark on projects relating to the internal IT infrastructure of the company.
Adhere to the company’s service management methodology in managing the operations of the company’s internal IT systems
Troubleshoot any IT related issues and ensure that issue resolutions are completed within service level standards
Develop and maintain operational documents and internal knowledgebase articles to document operational procedures and problem resolution Generate monthly operational reports and maintain the company’s asset list. Monitor asset list, warranty end dates and license renewals to plan for necessary procurement.
Monitor security bulletins and version releases and plan for the necessary patches and versions upgrades.
Plan, test and implement new technologies identified to meet business needs
Monitor resource utilisation and ensure computer equipment, hardware, and software are adequate to meet organizational needs
Recommend appropriate maintenance strategies to ensure uninterrupted systems usage
Maintain backup and recovery procedures and ensure proper backup of the system. Plan and conduct disaster recovery and business continuity exercises
Recommend adjustments to systems and/or equipment to ensure cost efficient and effective systems/equipment infrastructure
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage existing resources and provide economies of scale
Evaluate new information systems products or services and propose changes to existing products or services to better aid end users
Conduct research to keep updated with technology updates to ensure technology opportunities are taken advantage of (i.e. whether the opportunities relate to speed, improved processing, cost efficiencies, etc)
Good Diploma or Bachelor’s Degree in Information Technology or related discipline
At least 5 years of relevant experience
Prior experience in Active Directory, Exchange and other Microsoft technologies
Prior experience in basic networking such as VVRP, VLAN and routing
Experience in VMware, Linux, Nginx and Apache will be advantageous
Good communication and interpersonal skills
Strong analytical skills
Skills in interpreting the needs of end users
Self-starter and able to learn and adapt to new technologies quickly
Candidates with more years of relevant experience could be considered for the IT Manager role.
Interested applicants are invited to send your updated resume via Apply Now.
We regret that only shortlisted candidates will be notified.
Accel Systems & Technologies Pte Ltd
Information Security is one of the most dynamic industries wherein both technology and threats are evolving at amazing speed. Accel Singapore is at the forefront of this industry, specializing in the provision of security solutions and consulting services to address current and complex security concerns.
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