Notifications Mark all as read

See all

Food & Beverage Captain

Capella Hotel, Singapore

Highlights

Hospitality|F&B 0 Year Primary/Secondary School/'O' Level

Location

D04 Keppel, Harbourfront, Mount Faber, Telok Blangah, Sentosa Island  

Job Description

Job Overview

The F&B Captain assists the Restaurant Manager in directing and organizing the staff to ensure first class service, food & beverage offerings and marketing to maximize profits and guest satisfaction. Responsible for opening and closing the outlet each day and achieve guest satisfaction at every service opportunity, the incumbent ensures smooth operation of the outlet with compliance to health & safety standards.

 

Key Responsibilities

  • Oversee the daily operations within the department to ensure service standards and process are observed to achieve high levels of guest satisfaction when dining
  • Take order accurately
  • Provide food & beverage service
  • Make recommendations confidently and appropriately
  • Handle complaints and follow up promptly with guests on incidents to complete feedback raised
  • Supervise the daily shift in assigned areas and all functions such as requisitions and proper opening and closing functions are being completed each shift.
  • Communicate effectively, both verbally and in writing, to provide clear direction to the staff
  • Observe performance and encourage improvement where necessary
  • Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
  • Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. 

Job Requirements

  • NITEC or Higher NITEC or Diploma in relevant fields
  • Minimum 1 year working experience in F&B environment
  • Excellent communication and interpersonal skills
  • Singapore Food Hygiene certificate
  • Prior Hotel experience preferred

Job Role

F&B

Position Level

Fresh/entry Level

Additional Information

Employment Type :  Permanent, Full Time, Contract, Part Time, Temporary

Capella Hotel, Singapore

Capella Singapore is a luxury 5-star hotel & resort situated on Sentosa Island. At  the heart of our Sentosa Island escape are two restored Tanah Merah colonial bungalows dating back to the 1880s, from which the hotel extends into gardens and grounds framed by the sea. Inspired by Tanah Merah’s Malay translation red earth, architects Foster + Partners designed the resort...