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Assistant F&B Retail Manager

TWG Tea Company Pte Ltd


Hospitality|F&B 3 Years Primary/Secondary School/'O' Level


D03 Alexandra Road, Queenstown, Tiong Bahru  

Job Description

  • Assist Store Manager in managing the operations of the Salon & Boutiques ensuring daily smooth operations
  • Ensure all staff are meeting the Company grooming standards and mointer all standard of procedures are adhered on daily basis
  • Prepare the Roster on a weekly basis
  • Ensure all service staff are communicated correctly and meeting all established standards of service consistently
  • Responsible for offerings a friendly and efficient services to all guests and attending to customers' needs, complaints and enquires
  • Process guest orders to ensure that all items are prepared and served promptly
  • Direct and coordinate the activities between kitchen and service staff
  • Supervise tea services and catered events, ensuring neatness and cleanliness of service ware
  • Assists in setup and clear down of the front and back of Salon & Boutique operations
  • Ensure food saftey regulations are followed as according to NEA's policy
  • Ensure waste is minimized and properly recorded
  • Handling of cash, POS system and report of take-in-cash when on duty
  • Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for
  • Organise all documentations and reports on shift work on a daily basis
  • Responsible of ordering of stocksm inventory control, and ensure latest products and updated product catalogue are in the Salon & Boutique
  • Have the aesthetics and able to create eye-catching merchandise disply that led the customer through theentire Salon & Boutique

Job Requirements

  • Minimum 3 to 5 years of experience in F&B / Retail operations, preferably in luxury goods industry
  • Pleasant and well-groomed
  • Good communication and interpesonal skills
  • High initiative and positive attitude
  • 5 days work week only including weekends / public holidays

Only shortlisted candidates will be notified.

Please forward detailed RESUME, indicating reasons for leaving, last drawn salary, expected salary and date of avilability in MS Word format to:

Job Role


Position Level

Junior Executive

Additional Information

Employment Type :  Permanent
Benefits :  Five-day work week, Medical insurance, Overtime pay, Performance bonus

TWG Tea Company Pte Ltd

TWG Tea Company Pte Ltd implies a long history of perpetual exploration and creativity… Offering over 800 teas from 36 different countries including countless exclusive teas all hand blended in Singapore, TWG Tea has one of the largest selections in the world. We create daring and exclusive blends, using the most fragrant flowers and fruits from Europe, the most exotic spices, and...