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Customer Service Advisor (Automotive)

Progressive Car Care Pte Ltd

Highlights

Sales|Customer Services|Business Development 2 Years Professional Certificate/NITEC

Location

D14 Eunos, Geylang, Kembangan, Paya Lebar 

Job Description

  • Assist customers with accident reporting
  • Assist customers with motor insurance claims and advise customers on claim type and claim procedures
  • Liaise with insurance companies on motor insurance claims
  • Monitor claim and repair status, provide customer with timely updates
  • Schedule appointments for surveying of cars and car collection
  • Maintain good rapport with authorised insurance companies 

Job Requirements

  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Proactive and independent with positive attitude
  • Resourceful and able to work independently in a fast-paced environment
  • Strong interpersonal and communications skills
  • Clear and effective in verbal and written communication
  • Preferably bilingual as need to liaise with chinese client

Job Role

Customer service

Position Level

Junior Executive

Additional Information

Employment Type :  Permanent, Full Time

Progressive Car Care Pte Ltd

A professional automotive workshop currently requires motivated and highly-enthusiastic individuals to join us.   Progressive Car Care Pte Ltd  is an authorised motor workshop of various insurance companies, providing repair services for motor vehicles. We have over 20 years of experience and expertise in the automotive industry, providing reliable car servicing and repair...