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Sales|Customer Services|Business Development 5 Years Professional Certificate/NITEC

Job description

  • Maintaining a high level of customer service at all times


  • Process and follow up customer orders and returns
  • Handle and resolve customer complaints efficiently and courteously to the satisfaction of the customer
  • Achieve agreed monthly sales and average transaction value targets for area of responsibility
  • Communicate sales targets and achievement against targets to the sales team on a daily basis
  • To be proactive in identifying selling opportunities that will help achieve the sales targets and increase the new customer database
  • Identify and execute ways to increase employee’s loyalty, satisfaction and pride with the PANDORA experience
  • Assist to build and reinforce team spirit through reward and recognition and appropriate motivational activities
  • Assist in enforcing, and educating the teams on all appropriate personnel policies, security and safety procedures
  • To monitor the training of new hires based on training and procedure manual to ensure they meet the required standards in all aspects of their job
  • Provide on job coaching to ensure that Supervisors are able to meet and exceed the standards and people management requirements of their role
  • Able to communicate confidently the unique selling points and the features and benefits of the product

Job Requirements

  • At least 5 years Store Management experience within the accessories and fashion field preferred
  • Outstanding interpersonal skills and strong communication skills.
  • Strong leadership and coaching skills demonstrated through previous roles
  • Demonstrated time management skills
  • Outstanding communication skills (written and verbal) and customer-focused
  • Proficiency in Microsoft Office

Job Role

General Worker

Position Level


Pandora Jewelry Singapore Pte Ltd

​PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through around 7,700 points of sale, including more than 2,200 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 22,300 people...