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Call Centre Assistant

Toppan Forms (S) Pte Ltd


Sales|Customer Services|Business Development 1 Year Professional Certificate/NITEC

Job description

1) Handle phone call regard customer's queries and questions.
2) Email corresponding.
3) Handle Customer's complaints.
4) Data Entry and file keeping.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
6) Assist your colleague/supervisor with other work related.
7) Other job-related within the department

Job Requirements

  • Customer Focus
  • Customer Service
  • Data Entry
  • Communication skills
  • Problem Solving
  • Multi-tasks

Full Time Position - Yearly Renewal Contract (Yearly Renew)
Working Hours: 8am to 5.30pm
5 days work week

Interested candidate, please send your resume to


Job Role

Customer service

Position Level


Toppan Forms (S) Pte Ltd

Toppan Forms (S) Pte Ltd (TFS) , a leader in the business forms industry has earned a reputation for good quality, excellent service and competitive pricing. TFS was established in 1972 as a security printer specializing in cheque printing. Over the years, it has grown rapidly and aims relentlessly to provide customers with total printing and information management solutions.