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Call Centre Assistant

Toppan Forms (S) Pte Ltd

Highlights

Sales|Customer Services|Business Development 1 Year Professional Certificate/NITEC

Job description

1) Handle phone call regard customer's queries and questions.
2) Email corresponding.
3) Handle Customer's complaints.
4) Data Entry and file keeping.
5) 
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
6) Assist your colleague/supervisor with other work related.
7) Other job-related within the department

Job Requirements

  • Customer Focus
  • Customer Service
  • Data Entry
  • Communication skills
  • Problem Solving
  • Multi-tasks


Others:
Full Time Position - Yearly Renewal Contract (Yearly Renew)
Working Hours: 8am to 5.30pm
5 days work week

Interested candidate, please send your resume to hrsg50@gmail.com.

 

Job Role

Customer service

Position Level

Non-Executive

Toppan Forms (S) Pte Ltd

Toppan Forms (S) Pte Ltd (TFS) , a leader in the business forms industry has earned a reputation for good quality, excellent service and competitive pricing. TFS was established in 1972 as a security printer specializing in cheque printing. Over the years, it has grown rapidly and aims relentlessly to provide customers with total printing and information management solutions.