Duty Manager, Genting Hotel Jurong

RESORTS WORLD AT SENTOSA PTE. LTD.

Highlights

Hospitality|F&B 2 Years Diploma

Job description

  • Assist the Assistant Front Office Manager to manage the reception operations in the hotel during a shift
  • Coach and motivate team members to ensure high level of guest satisfaction
  • Handle guest complaints and service recovery
  • Work closely with other business units to fulfill and meet guest expectations

Job Requirements

  • Minimum Diploma in Hospitality
  • Minimum 2 years' experience in a similar capacity in a 5-star hotel
  • Possess excellent communication, leadership and interpersonal skills
  • Able to perform well independently and as a team

Job Role

Customer service

Position Level

Manager

RESORTS WORLD AT SENTOSA PTE. LTD.

Resort World Sentosa (RWS), Asia's ultimate destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, the resort opened in January 2010 and welcomed over 45 million visitors in its first three years of opening.  RWS is home to two mega attractions - the region's first and only Universal Studios theme park and the Marine Life Park, which...