Guest Relations Officer - Front Office

Bay Hotel & Resort Pte Ltd


Hospitality|F&B 0 Year Primary/Secondary School/'O' Level

Job description

Guest Relations Officer – Front Office

Join a regionally growing team where every passing day is fun to be around with your colleagues and people!!!!

Do you like talking to people?

Are you a person who would love to see a smile on everyone’s face?

Do you like wearing stylish and cool uniform? Do you like grooming yourself every day?

Are you the one amongst your friends and family who is always ready to help them when in need?

Are you a die-hard believer of expecting good service and delivering one?

No experience needed coz we need enthusiastic and socially active people, not robots!!!!

Discover your passion with us and excel your career graph. You are the captain of your own career. Fly it or stall it, it is all in your hands. Come to Bay Hotel Singapore and discover yourself!!!

As a team player we will achieve following:

  • Provide excellent service to guests, ensuring that they are well taken care of
  • Room assignment for guest and talk to guest to know them better and providing customised experience for individual guests
  • Assist to guest queries, guide them, resolve them and offer them their best stay experience in Singapore
  • Use latest technology for performing tasks. Effortless work process just by the use of ipad and latest apps. Save environment. Go paperless!
  • Cashiering duties
  • Perform tasks together in rotating shifts (sunny mornings or glamorous lit up night)
  • Make your own decision to deliver the best guest experience. Empowerment is the key at Bay and that is all you need

Job Requirements

  • Strong believer of service excellence
  • Well-groomed and easygoing disposition
  • A team player & able to work independently
  • Resourceful, with a positive working attitude
  • Able to work on rotating shift including weekends
  • Able to supervise, handle a team, work closely with GRM

Job Role


Position Level

Fresh/entry Level

Bay Hotel & Resort Pte Ltd

Bay Hotel Singapore is a four-star hotel located on the Telok Blangah heritage site and at the gateway to Sentosa, with easy access to Resorts World Sentosa, Universal Studios, luxury stores, urbane beach clubs as well as the CBD area. With a view towards creating a different and dedicated guest experience, we invite you to join our fun, robust and energetic team to kick-start an exciting...