Guest Relations Officer - Reservations

Bay Hotel & Resort Pte Ltd


Hospitality|F&B 0 Year Primary/Secondary School/'O' Level

Job description

  • Ensure all reservations calls and emails are attended promptly and professionally
  • Updating of all reservation information into property management system accurately and promptly
  • Work closely with internal departments on reservations requirements
  • Provide administrative support to department
  • Attend to guest or staff request and enquiries regarding telephone calls or other telephone related matters

Job Requirements

  • Work with passion, zest, energy and professionalism
  • Preferably with 1 year working experience in a related position in the same industry
  • Good written and interpersonal skills
  • Outgoing and cheerful personality
  • Self-motivated
  • Able to work independently as well as within a team

Job Role


Position Level

Fresh/entry Level

Bay Hotel & Resort Pte Ltd

Bay Hotel Singapore is a four-star hotel located on the Telok Blangah heritage site and at the gateway to Sentosa, with easy access to Resorts World Sentosa, Universal Studios, luxury stores, urbane beach clubs as well as the CBD area. With a view towards creating a different and dedicated guest experience, we invite you to join our fun, robust and energetic team to kick-start an exciting...