Guest Relation Officer

Jardin Enchante Pte Ltd


Hospitality|F&B 1 Year Higher Secondary/Pre-U/A' Level $2000-$2499



Job description

Job Responsibilities

  • To plan the seating arrangements according to daily reservations received.
  • To warmly greet each patron by name whenever possible, and usher guests to their assigned seats in a welcoming manner. 
  • To handle all situational issues/ problems with all customers professionally. 
  • To ensure proper handover of shift, including debrief on happening, etc. Adhering to company SOP, rules and regulations, staff grooming standard, punctuality and attendance. 
  • Maintain good relations with guests and manage reception area.
  • Effectively manage on-site event activities to ensure optimal client satisfaction and event success 
  • Any other duties and responsibilities as assigned by Management.

Job Requirements

Job Requirements

  • Candidates must at least possess GCE “N” or “O” level or above; 
  • Minimum 1-2 years’ experience in F&B industry will be an added advantage; 
  • Good written and verbal communication skills; 
  • Basic knowledge of MS Words and MS Excel; 
  • Possess good organizational and interpersonal skills; 
  • Excellent customer service skills; 
  • Highly motivated person with an outgoing personality; 
  • Able to work shifts, including weekends and Public Holidays; 
  • Able to start work immediately would be preferred; 

There are many benefits and advantages in joining us:

  • Multi-cultural work environment; 
  • Dedicated training programs;
  • A highly motivated team; 
  • Firm commitment to the development of careers.


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Job Role

Customer service

Position Level


Jardin Enchante Pte Ltd

Founded in 2005, 1-Group (formerly known as 1-Rochester Group) has grown to become one of Singapore’s most successful lifestyle F&B groups. Over a decade, the group has established its brand hallmark of “Hosting Great Memories” and continue to be dedicated in providing exceptional guest experience across its multi-concept portfolio. The group has won many international...