1 Year Higher Secondary/Pre-U/A' Level <$2000
D03 Alexandra Road, Queenstown, Tiong Bahru
- To receive, confirm and process reservations for the hotel.
- To assist in compilation of statistical data pertaining to room reservations.
- To handle inquiries and obtain correct information regarding details of reservation.
- To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system.
- To familiarize with the regular callers and acknowledge them by using names and telephone courtesy.
- To advise callers when confirming reservations that rooms will be held only up to a certain time unless guaranteed.
- To politely turn down on closed out dates and offer to book an alternative date or recommend another PHG Hotel.
- To keep up-to-date rooms available for sale and changes in hotel room rates.
- To maintain and update a Reservation Request Form File.
- To help maximize room sales by up-selling.
- To follow up on posting and payments.
- Any other suitable tasks as and when assigned by Supervisor or Manager.
Employment Type :
Full Time, Contract-to-Perm
Dental Insurance, Flexible working hours, Medical insurance, Overtime pay, Performance bonus