Management Trainee

  • Mind Stretcher Education Pte Ltd
Full Time Sales|Customer Services|Business Development 3 Years Diploma
Islandwide

Job Description

We want YOU if you are a “Mind Stretcher”! 

We invite suitably-qualified candidates who are committed and passionate to join us.  If you are looking for a fulfilling career, then you have come to the right place!

You will be trained in the full suite of centre operations, which include coordinating marketing campaigns, budget planning, people management, quality assurance and outstanding customer service delivery.

 

Develop your potential with us as you gain exposure in the following areas:

  1. Product Sales & Promotions
  2. Customer Relations
  3. Budgeting and Cost Control
  4. Resource Planning

 

Overall Job Objective
Forge excellent relationships with customers, render exceptional customer service experiences, and provide administrative support to students, parents and teachers at the learning centres.

 

Key Responsibilities:

  • Attend to walk-in customers and incoming phone enquiries
  • Provide professional customer service and information to customers
  • Provide prompt assistance to all enquiries and ensure proper follow-up and closure
  • Processing student registrations and payment
  • Coordinating and collating of financial-related reports
  • Effective resource planning for centre operations
  • Drive sales and KPIs
  • Expand and develop customer base

 

Ad-hoc Responsibilities:

  • Provide administrative support to teachers when required
  • Coordination and timely arrangement with relief teachers
  • Assist in marketing-related events

 

Job Benefits:

  • Sales Commission
  • Shift Incentives
  • Medical and Dental Benefits
  • Hospitalisation and Surgery Insurance
  • 13th month AWS, subject to company’s overall performance
  • Attractive remuneration package above market norms
  • Professional development for career advancement
  • Progressive career pathway for personal growth and development

 

If you meet all our requirements and want to make a difference at Mind Stretcher, then we want you!  

To start the ball rolling, please submit your resume via the “Apply Now” option.

Thank you for your submission. If you are shortlisted, you will most definitely be hearing from us shortly.

Job Requirements

  1. Possess at least a Diploma or equivalent qualifications;
  2. Able to work on rotating shifts;
  3. 5-day work week including one of the weekends;
  4. Bilingual in English and Mandarin to handle English / Chinese-speaking customers;
  5. Service-driven and goal-oriented;
  6. Engaging personality & excellent communication skills;
  7. Confident and tactful in handling customer’s needs;
  8. Excellent team player and people-oriented personality;
  9. Possesses the drive to challenge oneself and exceed expectations;
  10. Adapts to challenges calmly in a constantly changing environment;
  11. Meticulous and systematic with administrative procedures;
  12. Familiar with MS Word and Excel

 

Position Level

Senior Executive