Commercial Executive

  • Tru-Marine Pte Ltd
Contract Others 2 Years Diploma
D22 Boon Lay, Jurong, Jurong Island, Tuas

Job Description

Job Purpose

  • Delight customers with great experience in handling enquiries, preparing quotations and invoices.
  • Co-ordinate prompt and effective responses to customer’s enquiries, request for quotation and invoices.

Detailed Duties and Responsibilities

  • Keep tap of pricing of competitors so that our pricing is continually adjusted in consultation with Management to market pricing changes
  • Responsible for creating and sustaining the Quotation Service experience with speed and accuracy
  • Keep track of the pain and delight of key customers and drive great service experience for customers.
  • Develop and maintain good relationship with key suppliers, principals and partners to get priority in prompt quotation and speedy delivery.
  • Work with colleagues in other departments such as Sales, Operations, Procurement, and Technical to co-ordinate order fulfilment effectively
  • Prepare invoicing promptly and where needed, work with Sales Team to influence early payment or partial payment.
  • Prepare KPI Performance report
  • Responsible for resolving ad-hoc problems within the scope of quotation, order fulfilment and invoicing.

Materials / Assets Responsibilities: Develop relationship with principals and key suppliers for urgent response on request.
 
Other Responsibilities: Working together with Sales Team, jointly responsible for overviewing order fulfilment, and responding to incidents and work / material changes during the job. 

Problem Solving and Challenges in Work

Problem

  • Urgent request of overhaul-repair jobs involving spares that are not ex-stock

Way to resolve the problem:

  • Foster close relationship with principals and key suppliers for speedy response
  • Need to work outside office hours at times (1-2 times a week) to get quotation and delivery confirmation.


 

Job Requirements

Qualification and Other Requirements

  • 1-2 years years of experience in any industry
  • Diploma / GCE O-level (Speciality Sales/Sales Management)
  • Visit workshop & stores to co-ordinate quotation and invoicing matters; in the process, need to interact with marine workers, foremen and engineers
  • Urgent request of overhaul-repair jobs involving spares that are not ex-stock
  • Foster close relationship with principals and key suppliers for speedy response
  • Need to work outside office hours at times (1-2 times a week) to get quotation and delivery confirmation.

Written / Spoken

  • Language: English & Mandarin 
  • Effective written and spoken English and functional Mandarin
  • Level (Basic / Competent / Proficient) Competent / Proficient
  • Visit workshop & stores to co-ordinate quotation and invoicing matters; in the process, need to interact with marine workers, foremen and engineers

Job Role

Sales/Retail

Position Level

Junior Executive