To ensure that the Hotel’s computer systems are operationally ready and efficient.
To ensure that the Hotel’s computer systems are efficiently run and maintained accordingly with to the security laid by the hotel’s inner network’s security so as to not compromise the efficient of the network.
To monitor and report on the operational efficiency of the hotel IT systems and take appropriate remedial measures where appropriate. The incumbent applies and updates software patches, runs tests on software implementations and installs anti-virus systems to protect the systems.
To source and co-ordinate with IT vendors/suppliers and corporate office on the Hotel’s IT purchases.
To educate end users on the correct usage of IT systems and provide first line user support services before referring to vendor support, if required.
To resolve user problems, both hardware and software.
To document all IT tasks and procedure as so to enhance work flow of the hotel.
To assist IT Manager with IT related audit issues.
To ensure that the guest comments will be delivered to appropriate Supervisor/Manager.
To ensure that where the General visible area whereas Computer resource is functionally and maintained to the operational competent level.
To assist the Group Information Technology Manager when required.
Any other suitable task as and when assigned by Financial Controller.
About Park Hotel Group
Park Hotel Group aims to be a world-renowned brand in hospitality. We have hotel properties in Singapore, Hong Kong and China, with expansion plan into the Asia Pacific region. If you share our vision and possess the drive to excel, we would like you to join us.
Why join us?
Park Hotel Group is one of the fastest expanding hospitality groups in the Asia-Pacific.
Central to the ongoing success of Park Hotel Group is its philosophy of providing Loving Hospitality in its hotels.
The Group adopted Discover Love as its brand slogan as it believes that true hospitality begins with service delivered with love and passion.
We take pride and care in what we do and find joy in giving our best to all. If you share our passion for service, we invite you to join us.