Restaurant Manager

  • Burger King Singapore Pte Ltd
Hospitality|F&B 3 Years Diploma $2500-$2999
Islandwide

Job Description

The Restaurant Manager (RM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) to ensure delivery on guest satisfaction, and to obtain desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The RM leads the restaurant management team and oversees the financial controls, operations, people development, Guest service and BKC compliance within the restaurant across all shifts. A RM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by a Business Manager (BM) and directly manages Team Members and Assistant Managers. This position interacts with restaurant team members, restaurant management, Business Manager, customers, members of the field operations team and outside vendors.

 

 

Job Requirements

RESPONSIBILITIES

  • Directs efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines
  • Motivates and directs team members to do what it takes to exceed customer expectations with fast and friendly service in clean surroundings, while consistently adhering to quality, service and cleanliness standards
  • Provides coaching and feedback to crew and managers on crew stations, BKS products, processes and policies; leads restaurant management team in recruiting, selecting and retaining effective crew talent
  • Assumes full responsibility for the restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures
  • Maintains inventory, manages labour, and applies financial report analysis to enhance restaurant results
  • Enforces compliance of government regulations, employment laws, food safety, operations and BKS policies and procedures relating to all restaurant activities across shifts.

 

Job Role

F&B

Position Level

Senior Executive