• RE&S Enterprises Pte Ltd
Full Time Information Technology 4 Years Bachelor's Degree $2500-$2999
D14 Eunos, Geylang, Kembangan, Paya Lebar

Job Description

Salary: From $2,800.00 to $4,000.00


• Responsible for maintaining and managing network and system infrastructure to ensure availability of all critical system and hardware with minimal downtime.
• Administrate and provide POS infrastructure onsite support to outlets.
• Provide end-user supports for computer desktop/laptop, network, MS Office application and ERP system (Epicor 9).
• Planning, design, documentation and implementation of various systems to include desktop PC’s, servers, network equipment and off the shelves software applications.
• Create and maintain good technical documentation.
• Perform routine audits of systems and software.
• Manage firewalls and intrusion detection.
• Perform other duties as assigned.
• Work directly with IT Manager to come up with technical specifications for network solutions.
• Ensure infrastructure related projects are executed timely accordance to RE&S’s IT project management standard.
• Work closely with System Team during system deployment to ensure hardware, peripherals and system setup according to specification.
• Maintain and support servers and network within the company and attend to all end user computing needs.
• Ensure IT security compliance with common industry best practice.
• Carry out monthly preventive maintenance to ensure hardware sustainability.
• Work with overseas service provider to provide overseas support if any.
• Uphold SLA standard during case execution.
• Maintain excellent communication with the IT Manager on all tasks and projects.

Key Responsibilities:
A) Server Administration and Maintenance 
• Installation, configuration and management of MS Windows server 2003 / 2008 / 2012 / 2016
• Administer Active Directory Controller
o Create active directory according to Organization Unit (OU)
o Maintain Group Policy Object (GPO) to ensure machines are properly configured
o Perform monthly maintenance and quarterly security patches
o Monitor daily and weekly backup, and perform data restoration when necessary
o Manage network storage to ensure sufficient capacity for backup and data growth
o Quarterly review on expiry user and user access right to ensure high data integrity

• Daily server health check
• Monitoring and fault diagnosis to ensure system and application match with security policy
• Performance tuning and management to ensure high availability
• Monitor server security patches and perform hardening process to be compliance with audit trail
• Recommend and implement alternative and workarounds to mitigate identified risk and seek exceptions for areas of non-compliance

B) Network and Security 
• Familiar with Cisco & HP networking equipment and Fortigate Firewall System
• Management office building backbone structure
• Configure network routing protocol and VLAN configuration
• Configure firewall rules and monitor network policy to ensure secure network usage
• Monitor Intrusion Prevention System to eliminate cyber-attack and update security policies from time to time
• Monitor expiry and perform renewal of network system password and certificates
• Create and monitor security policy to ensure secure data transmit between office and restaurant
• Ensure high availability on VPN Gateway, Firewall and network access control

Job Requirements

Skills, Experience and Qualifications
• Diploma/Degree in Computer Science, Information Technology or equivalent with at least 3 – 5 years of experience.
• Technical experience in MS Windows Server setup and configuration, firewall setup and configuration and network security.
• Microsoft server/systems certification(s) is advantageous.
• Possess strong sense of teamwork, integrity, self-motivation, positive attitude, and initiative to problem solving.
• Good interpersonal and communication skills team player.
• Strong customer service orientation and delivery.
• Good time management skills and willing to learn new things.
• EPOINT System (POS – Point Of Sales) experience is a plus, but not mandatory.
• F&B industry experience is a plus, but not mandatory.
• Able to start immediate/ short notice will be advantageous

Job Role

Information Technology

Position Level

Senior Executive