QA & Halal Cum Food Technologist Executive

  • Oldtown Singapore Pte Ltd
Permanent, Full Time Hospitality|F&B Sciences|Laboratory|R&D 2 Years Diploma
D14 Eunos, Geylang, Kembangan, Paya Lebar D22 Boon Lay, Jurong, Jurong Island, Tuas

Job Description

Job Summary: 

  • To take charge the overall quality performance of OLDTOWN SINGAPORE outlets by conducting R.O.S.E Audit and to ensure all outlets are adhere to OLDTOWN SINGAPORE standards.
  • To handle all OLDTOWN SINGAPORE HALAL matters.
  • To assist in the overall products development.


Key responsibilities and accountabilities:


  1. To take charge all matters pertaining to overall quality assurance and control program.
  1. To conduct, review and update Restaurant Operating Standard Evaluation (R.O.S.E) program in bi-monthly basis.
  1. To ensure proper implementation and execution of OLDTOWN Standard Operating Procedures and other quality measures that set by the management and take necessary action to communicate/advice according to SOP.
  1. Aware on the outlet problems and provide fair judgment to properly assess, coach and communicate the R.O.S.E result to the Manager on Duty.
  1. To prepare bi-monthly reports and for operation team to follow up with the corrective action. To ensure all documents are made correctly with full integrity and filed.


  1. To schedule, monitor and perform proper time management in ensuring consistent follow up within specific time interval base on individual outlet performance.
  1. To oversee the supplier audit and performance.



  1. To be responsible for the application & renewal of Halal Certification.
  2. To ensure compliance with Singapore MUIS Halal Quality Management System (HALMQ)
  3. To be responsible for Halal training requirements and updating the certificate for raw materials.
  4. To conduct pre-& post-certification internal audits to ensure that all OLDTOWN SINGAPORE Outlets and out-sourced Central Kitchen comply with MUIS Halal certification requirements.
  1. To liaise with MUIS officials for all MUIS matter



  1. To assist on all matters pertaining to the overall food development process.
  2. To assist in market or competitor survey and to develop on new products range based on the survey.
  3. To assist in new products development for nationwide OLDTOWN SINGAPORE outlets or Local Store Marketing (LSM) program.
  1. To assist in the execution of New Product Launching. These include preparing new product tasting for NPL Committee (Singapore)
  1. To assist in the development of SOPs and manuals for news products, tools & equipment.
  1. To assist in review and update of OLDTOWN SOPs as and when required.
  2. To maintain update records of work activities, e.g. product specification.
  3. To assist in monitoring of the overall performance of New Product Launching and OLDTOWN Menu and recommend necessary changes to improve on the products.
  1. To assist marketing department in the preparation of products for menu product photo shooting.
  1. To assist in complaint relating to product quality raised by outlets or consumers. He/she must analyze & establish corrective/preventive action for the complaint and communication with operation department.


Job Requirements

  • Candidate must possess at least a Diploma / Degree preferably in Food Technology / Food Science or equivalent.
  • Knowledge and skills in conducting relevant Quality Assurance Audit or at least 2 years working experience in a reputable food and beverage chain restaurant.
  • Required language(s): English, Mandarin and Bahasa Melayu. Others dialect will be advantage. To liase with stakeholders
  • Computer literate & able to work independently.
  • Able to travel outstation.
  • Work location – Able to work in west area.

Position Level

Junior Executive