Assistant Manager, Operations (MRC - Fieldwork Dept)

  • Mediacorp Pte Ltd
Media & Advertising 6 Years Diploma
D05 Buona Vista, Dover, Clementi New Town, Hong Leong Garden, Pasir Panjang, West Coast

Job Description

JOB DESCRIPTION

 

 

Responsibility

  • Acts as a liaison between the Client and MRC on project-related issues with supervision, ensuring that their needs are being met
  • Develop ability to build client relationships
  • Day to day involvement with client projects, including questionnaire formatting, online/ telephone questionnaire script checking, piloting, recruit, brief and train interviewers, provide weekly fieldwork updates, regular fieldwork challenges sharing with researchers, quality checks and validation on questionnaires completed, recruit and manage focus group, recruit and manage online/offline panel and liaise with researchers
  • Undertakes client presentations while accompanied by senior account team members
  • Demonstrates some commercial knowledge and applies to working relationships with clients
  • Assists in developing new business amongst existing clients and actively begins to identify and report back all potential leads with clients
  • Develops individual job costs, monitoring job costs throughout the project and ensures profitability, with some supervision
  • Works on/drafts and attends briefings and business pitches/proposals

 

 
 

Job Requirements

 

 Requirement

  • Diploma and above
  • At least 6-8 years' experience in Fieldwork
  • Strong understanding of qualitative and quantitative research
  • Strong knowledge of various research methodologies
  • Identifies patterns in the data and applies logic checks
  • Attention to detail and accuracy (oversees the production and delivery of quality outputs at all times)
  • Project management - ability in all aspects of project management and across different types of accounts.  Supports team leaders to complete project based client requirements, standards and schedules.  Focuses on quality control, smooth operations and clear communications between research and fieldwork.
  • Strong interpersonal communications skills

Job Role

Marketing/Public Relations

Position Level

Manager