Guest Relations Officer - Reservations

  • Bay Hotel & Resort Pte Ltd
Full Time Hospitality|F&B 0 Year Primary/Secondary School/'O' Level
D04 Keppel, Harbourfront, Mount Faber, Telok Blangah, Sentosa Island

Job Description

  • Ensure all reservations calls and emails are attended promptly and professionally
  • Updating of all reservation information into property management system accurately and promptly
  • Work closely with internal departments on reservations requirements
  • Provide administrative support to department
  • Attend to guest or staff request and enquiries regarding telephone calls or other telephone related matters

Job Requirements

  • Work with passion, zest, energy and professionalism
  • Preferably with 1 year working experience in a related position in the same industry
  • Good written and interpersonal skills
  • Outgoing and cheerful personality
  • Self-motivated
  • Able to work independently as well as within a team

Job Role

Hospitality

Position Level

Fresh/entry Level