Lead Technical Architect

  • Singtel
  • Singapore
Information Technology Telecommunications 10 Years Bachelor's Degree
D09 Cairnhill, Killiney, Leonie Hill, Orchard, Oxley

Job Description

JOB DESCRIPTION

To lead the product development on new managed services technologies provided by the business unit (BU) and manage the in-house hosted infrastructure in architecture design, capacity planning and expansion to cater for new businesses. To lead the engineering team in new technologies development, conduct Proof-of-Concept (PoC) and R&D of new products and technologies, support infrastructure implementation and customer onboarding provisioning.
 
Key Responsibilities:
  • Leading a team to design, develop, implement and maintain hosted infrastructure providing wireless managed services to medium to large enterprise clients
  • Demonstrable experience and capability in leading a technical team of multi discipline skillset
  • Formalize and implement product engineering & development framework and processes to launch new products and services of new technologies complementing with wireless services
  • Keep abreast and up to date of new products and technologies in relevant field of services
  • Provide level 4 technical support and escalations to delivery and operations team for client or hosted infrastructure related issues
  • Lead technical authority to endorse new products or services via PoC and technical evaluation and collaborating with Product BU on new business strategies
  • Technical SME support to Bid, Technical Pre-Sales and all other bid stakeholders when required
  • Responsible for preparing all technical documentations, service provisioning guide, conduct knowledge transfer to enable provisioning and operations teams on new services launched
  • Provide support to annual internal audit, ISO certifications audit, security penetration testing and vulnerability assessment
  • Provide support to annual budget exercise in planning CAPEX and OPEX forecast
  • Provide guidance and coaching to other junior engineers and knowledge sharing with peers
Ideal candidate should possess:
  • Degree in Computer Engineering / Computer Science / Information Systems from a recognized institution
  • 10 years or more technical hands-on experience and leading implementation and/or management of large scale enterprise networks infrastructure of regional or global outreach
  • Mandatory to have sound experience in deployment of large scale wireless network and experienced in structured cabling especially in complex environment
  • Proficient in knowledge of internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, GRE/IPSEC, D/QoS
  • Experienced in security architecture and management of UTM appliances such as firewalls and its security features of IPS, IDS, DPI, AV, Anti-Spoof, DoS/DDoS etc.
  • Experienced in managing networks and system architecture of large scale multi-vendor infrastructure comprising of network routers, switches, tools and appliances, Linux & Windows servers, virtual machines, SAN, cloud services and technologies
  • Experienced in system architecture on proxy, LDAP, RADIUS, DNS, DHCP, and OSS tools
  • Technical certifications such as CCNP/CCDP/CCIE, CISSP, NSE, MCSE, CDCP, VCP, RHCSA and any other equivalent certifications

Job Role

Information Technology

Position Level

Manager