Engineer, Broadband & SingNet Operations

  • Singtel
  • Singapore
Information Technology 1 Year Bachelor's Degree
D09 Cairnhill, Killiney, Leonie Hill, Orchard, Oxley

Job Description

  • • Opportunities for learning
  • • Outstanding career development opportunities
  • • Excellent benefits

JOB DESCRIPTION

​Responsibility
 
  • Ensuring OPEX & CAPEX expenses are managed within approved budget. 
  • Ensuring support continuity with timely R&M contract renewal.
  • Ensuring the smooth operation of SingNet security solutions,
  • Service Availability & Performance comply with Regulatory requirements.
  • Monitor the system alarms and timely escalations of incidents to ensure prompt service recovery and management notifications.
  • Carry out changes on network in accordance to Change Management guidelines,
  • Mobilize necessary resources for smooth executions and risks mitigations.
  • Ensure that no major outages occur due to change activities.
  • Executing projects, conducting testing of new equipment / new features to support new security initiatives.
  • Coaching of staffs in the provisioning, configuring and coordination of new installations & projects.
  • Ensuring compliance with the SRII Code of Practice for SingNet’s core infrastructure.
  • Formulating effective & efficiency work processes within team and inter-dept working.
  • Conducting meetings with vendors on post-mortem; root cause analysis; formulating preventive action plan; supplier’s performance assessment and monthly reviews.
 
The ideal candidate should:
  • Have a Degree in Computer Engineering / Computer Science / Applied Science / Information Technology from a recognized institution.
  • Have a keen interest in dealing with security monitoring, assessment and resolution of security incidents, with an eye for detail.
  • Have basic knowledge of IP networking, network operation & security and best practices
  • Be a self-starter with a positive work ethic and the ability to work well in a team.
  • Have service-oriented and customer-focused mindset
  • Possess relevant soft skills to maintain effective working relationships with other teams.
  • Be tasks orientated with sense of urgency in executing operational duties
  • Have the ability to work with tight timeline to deliver results.
  • Be willing to be placed on call on 24x7 basis.
Entry level candidates are welcome to apply.
 

Job Role

Engineering

Position Level

Senior Executive