Housekeeping Team Leader

  • Capella Hotel, Singapore
Full Time Hospitality|F&B 1 Year Professional Certificate/NITEC <$2000
D04 Keppel, Harbourfront, Mount Faber, Telok Blangah, Sentosa Island

Job Description

The Housekeeping Team Leader supervises work activities of Housekeeping Attendants to ensure clean, orderly, and attractive guest rooms in hotels, public areas and heart of house areas. He/She assigns duties, inspects work, and investigates complaints regarding housekeeping service and equipment as well as taking corrective action. He/She will be involved in training junior Housekeeping Attendants.

Job Requirements

  • Aid customer service over various platforms
  • Carry out operations for service excellence
  • Communicate and relate well at the workplace
  • Develop personal effectiveness at operations level
  • Handle administrative duties
  • Provide related housekeeping services
  • Solve problems and make decisions at operations level
  • Take care of guest concerns
  • Use basic functions of a computer
  • Work in a team

Job Role

Hospitality

Position Level

Fresh/entry Level