Operations Manager (North Asia)

  • TWG Tea Company Pte Ltd
Permanent, Full Time Hospitality|F&B 6 Years Bachelor's Degree
D03 Alexandra Road, Queenstown, Tiong Bahru

Job Description

  • Work closely with headquarters and subsidiaries in the region to drive sales revenues for the business
  • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions
  • Provide leadership and vision to all functions within the organization including Tea Salon & Boutiques, Corporate Business, PR & Marketing, Warehouse and Central Kitchen.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence
  • Support efforts in recruitment, training development, accountability and succession of high performing employees
  • Manage and resolve operations issues  in a timely manner as to ensure smooth operations of the Tea Salon & Boutiques
  • Oversee guests support and management of the Tea Salon & Boutiques

Job Requirements

  • Very strong communication skills with excellent command of both written and spoken English and written Chinese (both traditional and simplified) as well as spoken Mandarin
  • Minimum degree holder in Business or related discipline
  • Willing to be re-located in China
  • Experience of the F&B industry, ideally experience of the luxury hotels / goods industry
  • International Sales or Business Development Experience is added advantage
  • A minimum of 8 years relevant experience
  • Ability to build strong business rapport at all levels
  • Strong leadership, organizational, time management and analytical skills
  • Able to work under pressure and tight deadlines


Only shortlisted candidates will be notified.

Please forward detailed RESUME with recent photo, indicating reasons for leaving, last drawn salary, expected salary and date of availability in MS Word format.

Job Role

F&B

Position Level

Manager