1 YearPrimary/Secondary School/'O' Level
D13 Macpherson, Potong Pasir,
To assess weekly and monthly trading figures and maintain adequate controls to monitor budget performance
Ensure that Sodexo approved suppliers are used when placing food and beverage orders
To maintain and continuously improve food presentation, service and standards
Effectively lead, develop and motivate service team, monitoring and solving issues within the department
Track and prepare all schedules to maximize productivity and keep labour costs within budget
To refine and improve the operation, encourage and recognise innovation and incorporate these into work procedures
To be creative and innovative in the day to day management and business development potential at the contract
To report to the Operations Manager when and as required to do so for the effective overall management of the contract
To implement directions from Operations Managers and Sodexo Senior Management and provide feedback
To attend all meetings and training sessions as scheduled
Responsible for the overall daily food and beverage operations
Maintain and enhance on-site client relationship by daily effective communication
Plan and execute monthly rotating menus and special food promotion with the Head Chef
Ensure that quality and wholesome food is served in the facility
Manage daily customer feedback concerning services provided through effective communication and effective customer service management
Ensure that all areas of services provided are maintained at the required in-house and corporate standards
Co-ordinate activities from the head office during official visits from other related departments ie Purchasing, HR, Finance, Business Development and SEQ Department
Submit weekly and monthly financial/ administration reports to the Head Office and relevant department i.e. weekly/ monthly MSR, banking etc
Submit all HR required documentation to Head Office for administration including new employment, termination, leave application, timecards, manpower costs etc
Evaluate and administer manpower plans, employee training & development
Maintain and improve hygiene and safety standards of both front of house and back of house operations
Perform all other duties common assigned to by both the client and management of Sodexo Singapore.
Minimum GCE O Level or equivalents
Recognised cooking qualification
Possess at least 3 years of supervisory experience
Strong interpersonal, communication and organizational skills
Possess sound operational background
Able to lead and manage a team of restaurant employees.
About Sodexo Singapore
At Sodexo, we work with you to make your growth our priority, providing each employee with the opportunity to acquire new skills and responsibilities and achieve personal growth, irrespective of their level in the organization, their qualifications on joining the company, their workplace or their origin. This personal growth starts with your integration experience and is achieved through a number of different channels; formal, on the job and facilitated development.
Our company is the community of our clients, consumers, employees and shareholders. Our purpose is to satisfy their expectations. To reach our goals, we have chosen to focus on achieving organic growthof our revenues and results.
Our mission is twofold:
Improve the Quality of Daily Life.
Contribute to the economic, social and environmental development of the cities, regions and countries in which we operate.
Our Ethical Principles:
Respect for people
Spirit of progress
Comprehensive Service Solutions by Sodexo
Sodexo Integrated Solutions; Concierge Services, Housekeeping, Kitchen Design Installation and Maintenance Services, Kitchen Equipment Maintenance, Plant Operations and Maintenance, Energy Management, Meeting Room Management, Call Centre and Help Desk, Plumbing, Landscaping and Grounds Design, Pest Control, Mail Management –Café and Restaurant , Catering , Canteen, Cafeteria –Pantry Management –CHL Offshore Solutions –Waste Management