C K Department Store

Responsible for the safe storage and handling of physical stock in the Warehouse. Receive stock from suppliers and overseas containers, and move them into proper storage. Issue stock and move them out to the loading bay and vehicles for daily deliveries.

Assist the Branch Manager in managing all daily routines and other operations of the outlet effectively, through well execution of plan, do, check and control. Maximize sales and profits of the outlet, to achieve and excel above the sales targets. Keep track of sales performances and analyze them, identify and overcome any problem.  Be familiar with all the company's policies, procedures and practices. Follow them accordingly and ensure that all the staff follow as well. Handle staff issues such as interview, discipline, performance and motivation. Manage work schedule, stock, displays, security, safety and customer service. Ensure a good and satisfactory shopping experience for all customers. Communicate effectively with the outlet staff, the management, other departments, other outlets, suppliers, customers and other parties. Perform hands-on works and any other ad-hoc duties personally when necessary, such as cashiering and moving stock. 

To handle reception duties by attend and greet incoming visitors, suppliers, customers, job applicants and guests. To direct the incoming visitor to appropriate contact or inform arrival of visitor. To greet and answer incoming telephone calls or general enquiries professionally and direct phone call to appropriate personnel. Arrange, coordinate and record the usage of meeting rooms, staff lounge and other facilities. Ensure tidy, clean and pleasant appearance of the reception lobby. Handles incoming and outgoing mail, accept and sign for packages and distribute to the recipient person. Using in-house Non Trade Inventory System to process, coordinate and issues non-trade items such as stationery for retail outlet or staff requisition. To check periodically and place order for stationery, pantry stuff, cleaning tools and first aid box items. To assist and coordinate reading corner book and other material borrowing process and records. Compile data, record and upkeep database related to admin expenses and recreational activities. Photocopying, compiling and filing support to Administrative Department. Any other ad-hoc duties as assigned.

Responsibilities: Follow the delivery schedule to deliver goods from warehouse to outlets daily. Deliver dispatch documents and parcels between HQ office, warehouse and outlets. Work with delivery man and other staff to load and unload goods. Ensure security of the vehicle, goods, documents, and any other valuables in the vehicles. Responsible for proper care and maintenance of vehicle and obey all traffic regulations.   Requirements: Possess a valid Class 4 driving license. Minimum 3 years experience in driving with at least 1 year driving a delivery truck. Physically fit and able to carry heavy load. Possess positive attitude and able to communicate, work well with colleagues and follow company’s instructions. Work 5.5 days per week. Able to work overtime, weekend and public holiday when necessary.

Assist the Branch Manager in managing all daily routines and other operations of the outlet effectively, through well execution of plan, do, check and control. Lead and guide the staff, to maximize sales and profits of the outlet, to achieve and excel above the sales targets. Keep track of sales performances and analyze them, identify and overcome any problem. Be familiar with all the company's policies, procedures and practices. Follow them accordingly and ensure that all the staff follow as well. Handle staff issues such as interview, discipline, performance and motivation. Manage work schedule, stock, displays, security, safety and customer service. Ensure a good and satisfactory shopping experience for all customers. Communicate effectively with the outlet staff, the management, other departments, other outlets, suppliers, customers and other parties. Perform hands-on works and any other ad-hoc duties personally when necessary, such as cashiering and moving stock.

Follow delivery schedule, stock orders, instructions from Warehouse Manager and respective supervisors. Ensure timely deliveries every day. Work with driver, warehouse and outlet staff, to load and unload goods properly and efficiently. Assist the driver to ensure safety at all times, when driving, parking, loading and unloading. Work carefully to avoid losses or damages of vehicle, equipment, goods and other items. Perform any other task to facilitate warehouse and company’s operations.

Responsibilities: Plan and execute the most effective and efficient procedures of warehouse and logistics operations, to meet the company’s needs. Plan, monitor and control the warehouse department’s budgets and performance targets. Plan and make the best use of all resources available, including manpower, space, vehicles and time. Forecast company’s logistic needs in advance. Plan and make necessary preparations to meet these needs effectively. Responsible for the staff management of Warehouse, such as interviewing, training, disciplining and motivating the staff, as well as allocating manpower, planning work schedule and handling staff turnover. Observe and appraise fairly all subordinate staff’s performance, to help facilitate appropriate guidance to improve performance, rewards and career progression planning. Constantly seek out better ways of operations which may cut costs or increase productivity. Minimize risks of losses, damages and wastages. Work closely with other departments, to co-ordinate the schedules and details of container shipments, incoming goods, outgoing stock deliveries and other issues. Plan and oversee delivery routes and schedules. Assign staff to different areas of works as when necessary. Set the warehouse policies and procedures. Check and ensure that staff follows the company's policies, procedures and safety regulations. Be vigilant at all time, ensure the safety of self and all people around when working. Ensure the safety of the goods. Prevent losses, damages and mishandling. Know the warehouse layout, where goods are stored and the locations assigned. Work with Accounts department to prepare and conduct cycle counts (stock take), and investigate stock variances. Perform any other task to facilitate warehouse and company’s operations.

Lead and guide the staff, to maximise sales and profits of the outlet, and maintain excellent customer service. Manage manpower, work schedule, stock, displays, security, safety and customer service Communicate effectively with the outlet staff, the management, other departments, other outlets suppliers, customer and other parties Perform hands-on works such as handling of stock.

Manage the end to end fulfillment of online orders and related processes on a daily basis. Ensure customer satisfaction by timely deliveries and meeting their service expectations. Ensure smooth processes in purchasing, receiving, checking, listing, storing, selling, picking, packing and delivering. Avoid no-stock, wrong-product or late-delivery situations. Generate and follow up on quotations, purchase orders, invoices and other documents. Handle customers’ communications via phone, email, social media and other means. Ensure stock inventory accuracy, address any shortages or discrepancies. Perform annual stock take and regular stock counts. Hire and guide interns, part-timers and other manpower for daily operations and events. Negotiate with vendors regarding pricing and other terms. Continuously review all parts of the supply chain and processes, and improve on them. Generate weekly and monthly performance reports, to analyze sales and other elements. Assist to develop specific targets, budgets and forecasts, and monitor performances. Perform any other relevant tasks to support the operations of the company.

Manage the end to end fulfillment of online orders and related processes on a daily basis. Ensure customer satisfaction by timely deliveries and meeting their service expectations. Ensure smooth processes in purchasing, receiving, checking, listing, storing, selling, picking, packing and delivering. Avoid no-stock, wrong-product or late-delivery situations. Generate and follow up on quotations, purchase orders, invoices and other documents. Handle customers’ communications via phone, email, social media and other means. Ensure stock inventory accuracy, address any shortages or discrepancies. Perform annual stock take and regular stock counts. Hire and guide interns, part-timers and other manpower for daily operations and events. Negotiate with vendors regarding pricing and other terms. Continuously review all parts of the supply chain and processes, and improve on them. Generate weekly and monthly performance reports, to analyze sales and other elements. Assist to develop specific targets, budgets and forecasts, and monitor performances. Perform any other relevant tasks to support the operations of the company.

Oversee & ensure the smooth running of the department, including daily routines. Maximize sales performance and minimize unneccessary losses in the department. Accurately convey messages such as company or operations plans to staff, elaborate & feedback whenever necessary. Assign & delegate work tasks when necessary. Follow up & ensure all the tasks are completed to satisfactory levels. Actively guide & help staff at work, ensure they are able to handle work. Be calm & patient, polite & responsive to customers at all times, regardless of what other duties you may be performing.  Familiar with all department and have good product knowledge. Able to answer customer's enquiries about products & prices, through constant updates of these knowledge. Actively promote to customers our products & services, such as new arrivals, Purchase with Purchase (PWP), Monthly or Weekly promotions. Practice suggestive selling & complementary products. Encourage customers to buy more. Ensure frequent checking of product expiry date, displaying & replenishing of stock.  Take note of stock level and customers’ needs. Do timely stock replenishment orders, to ensure stock never run out .  Report to Manager/ Supervisor about sales, stock movements, out-of-stock situations, customers’ comments & other concerns. Ensure daily housekeeping is done. Keep the shop & product clean, neat & well display. Report if there is any damaged fixture/ product, or obstruction in walkway that may pose a danger to customers & staff, should clear it immediately. Attend to customers' enquiries and feedbacks patiently and professionally. To be familiar with company's exchange, refund & discount policy. Able to explain to customer clearly. Needs to be hands-on. Able to perform the works of a sales assistant or senior sales assistant. Responsible/delicate for receiving and ordering stocks from both warehouse and vendors.

Assist the Branch Manager in managing all daily routines and other operations of the outlet effectively, through well execution of plan, do, check and control. Maximize sales and profits of the outlet, to achieve and excel above the sales targets. Keep track of sales performances and analyze them, identify and overcome any problem.  Be familiar with all the company's policies, procedures and practices. Follow them accordingly and ensure that all the staff follow as well. Handle staff issues such as interview, discipline, performance and motivation. Manage work schedule, stock, displays, security, safety and customer service. Ensure a good and satisfactory shopping experience for all customers. Communicate effectively with the outlet staff, the management, other departments, other outlets, suppliers, customers and other parties. Perform hands-on works and any other ad-hoc duties personally when necessary, such as cashiering and moving stock. 

Assist the Branch Manager in managing all daily routines and other operations of the outlet effectively, through well execution of plan, do, check and control. Lead and guide the staff, to maximize sales and profits of the outlet, to achieve and excel above the sales targets. Keep track of sales performances and analyze them, identify and overcome any problem. Be familiar with all the company's policies, procedures and practices. Follow them accordingly and ensure that all the staff follow as well. Handle staff issues such as interview, discipline, performance and motivation. Manage work schedule, stock, displays, security, safety and customer service. Ensure a good and satisfactory shopping experience for all customers. Communicate effectively with the outlet staff, the management, other departments, other outlets, suppliers, customers and other parties. Perform hands-on works and any other ad-hoc duties personally when necessary, such as cashiering and moving stock.