Monitor alerts signaling abnormalities from various IT domains round-the-clock, and react accordingly Execute routine operational instructions or procedures which are from various IT domains, in accordance to an approved daily schedule Provide feedback on IOC documents and update when assigned, in order to keep them up-to-date

The Innovation Team considers new known (requirements that our customers or stakeholders have already articulated to us) and unknown (requirements that we are anticipating based on business and technology trends) business requirements, develops trials and prototypes new technologies that will help the Company create value for our customers. Key value of the Team is to challenge the status quo with unconstrained thinking, apply creativity and technology in solving real-life problems, whether classic or new. While the mandate is to innovate, it must be done in a way that delivers real results to real problems quickly, systematically and in a cost-effective manner, using Lean, Design Thinking and Agile approaches. The Innovation Team will be looking to experiment, prototype, pilot and deploy new technologies in machine learning, AI, analytics, bots, RPA, IoT and many others. Develop software development Participate in structuring problem analysis, prototyping and software development plan Engage in stakeholders